Responsible Travel

How we ensure travel creates lasting, positive impact in local communities

Our Approach

What we mean by responsible travel

Tourism is one of the largest industries in Costa Rica, the Dominican Republic, and Puerto Rico. It has enormous economic power, and historically, most of that power has flowed away from the communities that make travel possible. Colonial powers once extracted gold and silver from this part of the world. Today, much of the tourism industry follows a similar pattern: international corporations own the hotels, outside operators run the trips, and local communities see only a fraction of the revenue their land and culture generate.

We started Offbeat Travel to change that. We call it decolonizing travel — ensuring the people in the places we visit have ownership of the design, implementation, management, and economic benefits of travel to their communities. In practice, that means responsible travel built on local hiring, locally owned vendors, community-driven service projects, and keeping as much of every program dollar as possible in-country.

$300
k+

Committed to community projects (since 2022)

117,000+

Volunteer service hours contributed

4

Years of published impact reports

20+

Years on the ground

Economic impact

We prioritize locally owned hotels, restaurants, transportation providers, and activity operators. When you travel with Offbeat, your money supports the families and small businesses that make these communities what they are. It's community-based tourism in the most literal sense.

Our team is locally hired and locally led. Our founders are from the countries where we work, or trace their lineage there. We maintain year-round offices in Santo Domingo and San José with full-time staff. That 365-day presence means we're invested in these communities as neighbors

Community-led development

Each service project we work on is part of a larger community impact plan developed in collaboration with local stakeholders. We start this process by listening. We spend time getting to know the people we work with and understanding their concerns, ideas, and priorities. Together, we define what projects will be most impactful for both the community and our travelers.

Our projects are aligned with the United Nations Sustainable Development Goals, with a focus on goals prioritized by our home countries: clean water, quality education, sustainable communities, life below water, and life on land.

We carry out monitoring and evaluation before, during, and after projects to ensure we are contributing to lasting positive impact. We follow up on completed projects to assess their long-term success and adjust our approach.

Respectful and responsible engagement

Our travelers meet, work, and play with many different people while traveling with us. It's one of our favorite parts of travel. We work to ensure these interactions are enriching for everyone involved and do not produce unintended negative impacts.

We maintain a child protection policy that governs how our travelers and staff interact with minors and how we look out for the wellbeing of children in every community we visit. Our photography guidelines encourage travelers to be mindful of their photography and social media use, using it as a tool to uplift and tell positive stories. Before departure, we prepare travelers with cultural context and expectations so they can engage respectfully and meaningfully.

Environmental responsibility

Travel creates impact, and not all of it is positive. We work to reduce the environmental effects of our programs by partnering with environmentally responsible vendors, avoiding single-use products, and recycling at our offices and base houses. We also design itineraries to minimize unnecessary transportation whenever we can.

Many of our service projects focus directly on environmental conservation. Our travelers have helped rehabilitate coral reefs, plant coastal mangrove trees, protect sea turtle nesting sites, and remove waste from beaches. It's one way we practice sustainable travel beyond the operational level.

Table Of Contents

Read our 2025 Impact Report

Every year, we measure the impact of the projects our travelers support alongside local communities.

Testimonials

What our travelers say

Real experiences from real travelers

A dream job.

My favorite summers have one thing in common: spending them working for Offbeat Travel. The team, the travelers, the local communities and the places we visit made my job a dream. Offbeat gave me the chance to go places, do what I love and meet like minded travelers who wanted to make an impact, who I now get to call friends.

Andrea Bravo
Program Leader, Puerto Rico, the Dominican Republic and Costa Rica

More than a conventional job.

Being part of Offbeat is more than a conventional job, is a transformative and unforgettable experience, where you have the opportunity to be who you are and be able to create a positive impact in the life of others, during my trips and programs I meet people and places with amazing stories that marked who I am and how I think now.

Adrian Gonzalez
Program Leader, Costa Rica & the Dominican Republic

A strong feeling of belonging...

I loved being a part of the Offbeat Travel team! I've never felt such a strong feeling of belonging than I did on the team. Harry pushes the team to strive for excellence and constantly improve, and at the same fosters a really strong work community. Working for Offbeat is a personal and professional experience I'll value forever.

Alexandria Biddle
Program Manager, Dominican Republic

One of a kind in the industry.

The team and leadership at Offbeat are true experts in their craft. Offbeat provides a level of depth, community partnership, personalization, and openness to collaboration that is truly one of a kind in the industry. It is a joy to bring the most innovative and impactful experiences in the travel industry to life with their vision and support.

Eliza Pesuit
CEO of Global Glimpse

I cannot imagine traveling with another company.

I can not imagine traveling with another company. This is my third time working with Offbeat to create a meaningful travel and service experience for high school students. Offbeat’s attention to detail, flexibility with planning, and true commitment to each traveler is what sets this company apart. The guides are amazing! Informative, personable, and committed to excellence. We loved the food, loved the people, and can not wait to go back!

Erika Stuff
Teacher at Webster Thomas High School

A deep commitment to traveler safety.

As one of Cornerstone’s earliest members, Offbeat has consistently demonstrated a deep commitment to traveler safety, staff development, and the ongoing evolution of its risk management systems. Their willingness to invest in thoughtful planning, transparent communication, and continuous improvement reflects the standard we encourage across our community. It’s no surprise that many Cornerstone members choose Offbeat as their trusted local operator throughout Latin America and the Caribbean. The confidence they’ve built within the travel industry is grounded in professionalism, operational excellence, and a shared belief that meaningful experiences and strong safety practices go hand in hand.

Dave Dennis
Executive Director of Cornerstone Safety Group

Want to learn how your trip supports local communities?

We'd love to tell you more about our community partnerships, impact plans, and how your tourism dollars can stay local

Offbeat is trusted by and members of